FAQ

  • Do you accept custom orders?

    Yes. Please fill out the Contact Form with your request and include what kind of item(s) you are looking for and timeline. Someone from our team will reach back out to discuss further and confirm whether we can accommodate your specific request.

  • Do your crayons look exactly the same in person?

    At Dino Giggles, we strive to ensure that each product is as consistent as possible to the image you see online. That being said, the nature of handmade items, such as crayons, sometimes yields in slight variances in colors and shapes.

  • What is your refund policy?

    All return requests must be completed within 30 days of receipt by filling out the Contact Form. Returned products must be in original packaging and unused, sealable condition along with a purchase receipt. Once the return is confirmed by Dino Giggles, instructions will be provided for sending back the item(s). Customer is responsible for return shipping costs.